Made to Order or Pre-Made
At this time all our products will ship as pre-made. They are still handmade and created one-at-a-time. Each picture you see is the only product of that kind on hand. I have purchased patterns and yarns will vary but what you see is a true representation of what is on hand in the product line.
Order Timeline
Our company handcrafts all the products posted on the site. Replacements for items may vary according to the demand and complexity of the item. If one category or item is sold out, similar replacements should post in one to two weeks.
Handmade Disclaimer
Due to the nature of your product(s) being 100% handmade, repeat product(s) you receive will vary slightly in design and materials. Yarn, tule, and threads are sturdy but are not Indestructible. While serviceable, Handcrafted items do take some care when washing or using them.
General care for your new product(s):
Washing: Please Hand-wash
1. Use cold or warm water and a mild soap
Rinse: In cold water
1. Squeeze rinse water out avoiding twisting or wringing the item.
2. Lay the item flat on a towel and roll the towel wrapping the item in the towel
as you roll.
3. Lightly squeeze the rolled towel to remove any excess water.
Dry:
1. Lay the article flat on a dry towel to shape or block.
2. You can reshape the article at this point by gently pulling the article into shape
with your hands as you would with a sweater.
3. It is also possible to re-block the item at this time is desired.
4. When you are satisfied, let the article air dry.
If you do use your washing machine for your items, please place them in a washing laundry bag or even a pillowcase that is fastened will do. Set to a gentle or delicate cycle. And dry using the directions above.
Your item can be damaged if:
Too much pressure is applied when putting the clothes on or off the dolls. Yarn will give but there is a limit.
If items are placed directly in a washer or dryer. I cannot guarantee this will not damage your article.
Suggested Sizes:
DOLLS:
The doll clothes have been sized and fitted to a My Life doll and an older American Girl doll.
However, I will warn you the American Girl is bigger than the My Life dolls. I have placed the initials AM on products that have been fitted to American Girls dolls. These will also fit the My Life dolls and most 18 inch dolls.
BABY CLOTHES:
Suggested sizes are provided by the patterns that I use. I will do my best to also provide measurements to help in the description of the item posted.
Shipping
At this time our company ships through the following carriers: UPS AND USPS
Cost Calculations
We do our best to apply fair shipping costs to each order.
* Shipping costs are calculated automatically during checkout.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
knottypleasures@mizisboutique.com
Sale items
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges
Please Note: